| How do I place an order? |
| Are my credit card/debit card details secure? |
| Can I keep track of my order? |
| Can I return my items if I am not happy with them? |
| How do I find out information about a product? |
| How do I register as a user on The Really Green Grocer website? |
| How long will it take for my order to be delivered? |
| What are your delivery costs? |
| What do I do if my delivery is damaged? |
| What is The Really Green Grocer’s policy on security and privacy? |
| Are my credit card/debit card details secure? |
We use Netcash as our payment gateway. Feel free to browse their website to find out more about their “world-class security infrastructure”: www.netcash.co.za/FrontEnd/security/security.asp |
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| Can I keep track of my order? |
Please call us on 031 765 4370 or email us at sales@greengrocer.co.za with your order number, we will then reply with any delivery information we have. |
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| What are your delivery costs? |
Orders over R480 are delivered FREE of charge!
Cost of delivery to South African addresses depends on your choice of delivery method and the weight of your order.
Via the Post Office Delivery to any post office in South Africa. The rate is dependent on the weight of the order:
These deliveries take about five working days. To track the progress of your order, please contact The Really Green Grocer.
International orders are delivered via the South African Post Office. Rates available on request.
Please see our Terms & Conditions for our returns and refund policy. |
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| What do I do if my delivery is damaged? |
Please call us on 031 765 4370 or email us at sales@greengrocer.co.za with your order number so we can resolve the issues. |
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